Privacy Policy

1. Information We Collect

When you use StudyPing, we collect the following information:

• Account information: your name, email address, and phone number when you sign up.
• Canvas data: your Canvas API token, course names, assignment details, due dates, and grades — accessed through the Canvas LMS API on your behalf.
• Usage data: notification preferences, delivery history, and interaction with our service.
• Payment information: processed securely by Stripe. We do not store your credit card details.

2. How We Use Your Information

• To send you SMS, WhatsApp, and email notifications about your Canvas assignments, grades, and deadlines.
• To personalize your notification schedule and content based on your preferences.
• To process payments and manage your subscription.
• To improve and maintain our service.
• To communicate with you about your account or service updates.

3. How We Protect Your Information

We use industry-standard security measures to protect your data. Your Canvas API token is encrypted at rest. All data is transmitted over HTTPS. We use secure, managed database services and never share your credentials with third parties.

4. Third-Party Services

We use the following third-party services:

• Twilio — to deliver SMS and WhatsApp messages.
• Resend — to deliver email notifications.
• Stripe — to process payments.
• OpenAI — to power AI chat features.
• Neon — to host our database.

Each service operates under its own privacy policy. We only share the minimum data necessary for each service to function.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of notifications at any time through your settings or by replying STOP to any message.

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Children's Privacy

StudyPing is intended for college and university students. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

10. Contact Us

If you have questions about this privacy policy, contact us at support@studyping.com.